The Broadmoor Recognized for a Record 57th Year with Forbes Five Star Award
Colorado Springs, CO – Further cementing its place among the top hotels, restaurants, and spas in the industry, the Forbes Travel Guide has again bestowed The Broadmoor with its coveted Five Star Award. For a record-breaking 57 consecutive years, the iconic Colorado Springs destination has been recognized for its commitment to helping guests “Discover Adventure” within an authentic and elegant western atmosphere.
The Penrose Room restaurant, and The Spa at The Broadmoor, each received Forbes Five Star awards for the eighth consecutive year, making The Broadmoor the only triple Five Star award-winning property in Colorado.
“What an honor it is to receive this Triple Crown of distinction from Forbes,” says Broadmoor President and CEO Jack Damioli. “To be acknowledged in this way strengthens our dedication to outstanding service, whether we are looking toward the future, or celebrating our rich history during our upcoming centennial anniversary in 2018. The Penrose Room and The Spa at The Broadmoor are just two examples of the world-class experience we strive to offer at our world-class destination.”
The Broadmoor’s Spa Director Cassie Hernandez added, “We are thrilled to have The Spa at The Broadmoor presented once again with such a prestigious award. Guest satisfaction is our top priority, and we are proud to be recognized for our efforts.”
A gold standard in travel since 1958, the Five Star ratings process is based on more than 750 standardized criteria for hotels, making it the most rigorous and comprehensive in the industry. The process begins with a facility inspection that considers every aspect of the property, including its overall cleanliness, condition, and location. To achieve Four and Five Star Status, properties must meet or exceed bar-setting service standards that are determined through an unannounced, undercover service evaluation conducted by the Travel Guide’s expert inspectors.
For a detailed explanation of how Forbes Travel Guide compiles its Star ratings, visit http://www.forbestravelguide.com/about/ratings.
Images courtesy of The Broadmoor